eMail Protector Email anti-virus and anti-spam Service from Start IT Services
Start IT Services in partnership with Network Box provide a multi-layered, multi-engine scanning solution to effectively block all email viruses before they reach your server and using multiple analysis tools to scan the email for spam the anti-spam gateway is able to achieve an industry record 95% detection rate with almost zero false positives. The service is fully hosted and managed giving you total piece of mind.
How we do it...
Inbound - Your emails are checked in real time before they reach your network or your email client.
- A change to your MX record points your email to the eMailProtector Service
- All email to your business is delivered to the eMailProtector Service
- It is scanned for SPAM and viruses
- Clean email is then delivered to your email server.

Outbound - Your emails are checked before they reach your customer
Why use the service?
First let’s consider some email facts:
- 15-20% of the 30 billion + email messages sent daily are SPAM
- On average each of your users will receive more than 30 SPAM emails a day
- 90% of viruses are distributed via email
- 75% of virus attacks end in lost productivity
Using the eMailProtector service will
- Reduce SPAM by over 90% - FACT!
- Protect against 100% of known and unknown virus attacks – FACT!
Technical Information
Virus Protection
A signature database, updated in real-time using high speed PUSH technology, provides comprehensive recognition of more than 76,000 known viruses, worms, spywares, Trojans and general malware threats. More than 670 different compression and encoding formats are supported. For new and emerging threats, the state-of-the-art heuristic analyzer uses both cryptanalysis and statistical analysis techniques to block even previously unknown viruses and worms.
- Detection of email viruses, worms and Trojans from SMTP, POP3 and IMAP4 sources.
- Incoming and outgoing message protection, with support for large email sizes.
- Support for archived attachments protects against buried threats.
- Security-hardened services, open-relay protection prevents spread and significantly limits damage.
- In-time and heuristic AV engines block uncharacterised viruses before they have a signature.
Spam Protection
The eMailProtect Anti Spam email gateway achieves an industry-record 95% detection rate, with almost zero false-positives. Combining comprehensive header-analysis, with full-textual analysis of the message body, as well as attachments, the system constantly tunes itself to improve the Spam "hit-rate".
Multiple techniques are simultaneously utilized, including distributed mail signature databases, DNS lookups, real-time blacklists and URL categorization against the SurfControl database of more than 6 million URLs.
Bayesian filtering and heuristic tests are also supported, and used alongside auto-white listing to further increase accuracy.
- Heuristic detection of SPAM in SMTP, POP3 and IMAP4.
- Marking of email headers to indicate SPAM status.
- Support for large emails.
- Security-hardened services for added defence.
- Open-Relay Protection - The Network Box includes built-in support for open-relay protection and will protect your email servers from abuse, even if they are mis-configured.
PUSH technology
As soon as the updates are available they are pushed to the system in less than 45 seconds. This contrasts with all our competitors who use polling technology, which only updates as and when the clients' software internal timers tell them to update. This can mean that an update may have been available for many hours, but will not have been delivered to the client site, because the timer at the client end will not have triggered an update.