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Terms of Service

Please read these Terms of Service carefully before using Startit Services.

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services provided by Startit Services ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of our website development and maintenance services, including our website located at startitservices.com, and any related services, features, content, and applications offered by Startit Services.

2. Description of Services

Startit Services provides professional website development, hosting, maintenance, and related technical services (collectively, "Services"). Our Services include, but are not limited to:

  • Website design and development
  • Managed hosting and server management
  • SSL certificate provision and management
  • Website maintenance and updates
  • Security monitoring and protection
  • Professional email setup and configuration
  • Technical support and consultation

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, and without liability to you.

3. Service Plans and Pricing

Our Services are offered through various subscription plans ("Plans") with different features and pricing. All Plans are billed on a monthly basis unless otherwise specified. Prices are subject to change, but we will provide notice of any price changes at least thirty (30) days in advance.

3.1 Payment Terms

  • All fees are payable in advance on a monthly basis
  • Payment is due on the anniversary date of your subscription each month
  • We accept payment via credit card, debit card, or other payment methods as specified
  • All prices are in United States Dollars (USD) unless otherwise stated
  • Taxes, if applicable, are additional to the stated prices

3.2 Renewal and Cancellation

  • Subscriptions automatically renew unless cancelled at least seven (7) days before the renewal date
  • You may cancel your subscription at any time through your account settings or by contacting us
  • Cancellation will take effect at the end of your current billing cycle
  • No refunds will be provided for partial billing periods
  • Upon cancellation, your website and associated data will be retained for thirty (30) days before permanent deletion

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate, current, and complete information during registration and throughout your use of the Services
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access
  • Comply with all applicable laws and regulations in your use of the Services
  • Use the Services only for lawful purposes and in accordance with these Terms
  • Not interfere with or disrupt the Services or servers connected to the Services
  • Not use the Services to transmit any malicious code, viruses, or harmful data
  • Not attempt to gain unauthorized access to any portion of the Services or related systems
  • Obtain all necessary licenses, permissions, and consents for any content you provide to us

5. Intellectual Property Rights

5.1 Client Content

You retain all ownership rights to the content you provide to us, including text, images, logos, and other materials ("Client Content"). By providing Client Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and display such content solely for the purpose of providing the Services to you.

5.2 Our Intellectual Property

All intellectual property rights in the Services, including but not limited to software, code, designs, templates, documentation, and methodologies, remain the exclusive property of Startit Services or our licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property.

5.3 Custom Development

For custom website development work, the following applies:

  • You receive a license to use the custom-developed website and code for your business purposes
  • We retain ownership of any underlying frameworks, libraries, and tools used in development
  • Any reusable code, components, or modules may be used by us for other clients

6. Service Level Agreements

6.1 Uptime Guarantee

We strive to maintain 99.9% uptime for hosted websites, excluding scheduled maintenance and circumstances beyond our reasonable control. Scheduled maintenance will be performed during off-peak hours whenever possible, with advance notice when feasible.

6.2 Support Response Times

Support response times vary by plan:

  • Basic Plan: Response within 48-72 business hours
  • Professional Plan: Response within 24-48 business hours
  • Business Plan: Response within 12-24 business hours (priority support)

Business hours are Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding holidays.

7. Data Protection and Privacy

We take data protection seriously. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

You are responsible for ensuring that any data you provide to us, including personal data of third parties, is collected and provided in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

8. Prohibited Uses

You agree not to use the Services:

  • For any illegal purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Services

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STARTIT SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Services
  • Any bugs, viruses, trojan horses, or the like that may be transmitted through our Services
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to defend, indemnify, and hold harmless Startit Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, arising out of or in any way connected with:

  • Your access to or use of the Services
  • Your violation of these Terms
  • Your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right
  • Any content you submit, post, or transmit through the Services

11. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or cancel your subscription as described in Section 3.2.

All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Third-Party Services

The Services may integrate with or link to third-party services, websites, or resources ("Third-Party Services"). We do not control Third-Party Services and are not responsible for their availability, content, or practices. Your interactions with Third-Party Services are solely between you and the applicable third party.

We are not responsible or liable for any loss or damage of any sort incurred as a result of any dealings with Third-Party Services or as a result of the presence of such Third-Party Services on the Services.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Services.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be interpreted and governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami-Dade County, Florida.

Notwithstanding the foregoing, we may seek injunctive or other equitable relief from any court of competent jurisdiction to protect our intellectual property rights or confidential information.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have between us regarding the Services.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@startitservices.com
  • Phone: +1 (786) 506-1287
  • Website: https://startitservices.com

17. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICES.